Plymouth Rock Assurance Car Insurance – In 1982, Jim Stone had a vision to create a new type of auto insurance company that would create a higher level of customer service. Plymouth Rock has been steadfast in our unique commitment to doing business the way our customers want us to. Plymouth Rock has grown a community of dealers, customers and employees to become one of the most loyal in the industry, proudly providing the added assurance of great value, convenience, service and innovation.
I had an accident at 8:15 a.m. and by 10 a.m. the claims representative was at my house. Everything was resolved within three hours of my accident. Incredible service. George S. – East Rutherford, NJ Plymouth Rock was amazing – Delivery service was amazing – it was the most perfect experience I could have had after the accident. Thank! Tracy K. – Stoneham, MA
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Plymouth Rock backs its commitment to the highest level of customer service with innovative programs like Pledge of Assurance®, the first category of insurance. We promise to treat our customers with courtesy, value their time, and most importantly, we promise to provide the outstanding service they expect.
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Plymouth Rock has established a new level of excellence by boasting about providing the added assurance of great value, convenience, service and innovation. If you’re using a Galaxy Fold, consider opening the phone or viewing in full screen mode for optimization. your experience.
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This auto insurance company is suitable for: New England drivers looking for easily customizable coverage at an affordable price.
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3.50/5 Circle the letter I. Our rating is based on a 5-star scale. 5 stars is the best. 4 stars is excellent. 3 stars is fine. 2 stars equals fairness. 1 star is equivalent to Poor. We want your money to work harder for you. For this reason, our estimates are biased incentives that provide flexibility and reduced costs. = Best = Excellent = Good = Good = Poor
Plymouth Rock auto insurance offers quite reasonable rates even for young drivers and those with a history of accidents. However, rates vary for each driver based on accident history, vehicle make and model, address, and more.
Plymouth Rock offers some unique coverages, including accidental airbag deployment, key fob replacement, and deductible waivers. There is also a Get Home Safe option that is included in all policies and covers the cost of a taxi or ride if the policyholder does not feel comfortable driving. Some of these policy benefits are offered individually, while others are only offered as part of a package, but there are several packages to choose from.
Members of an approved car club or those who have had Plymouth Rock car insurance for at least four policy periods will be eligible to receive Assurance Plus loyalty rewards at no extra cost. pay extra fee. These include laptop and mobile device replacement coverage, pet damage protection, child safety seat replacements as well as loss of income and warranty coverage.
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Safe drivers should consider enrolling in the Plymouth Rock Road Rewards program. Drivers download phone apps to track their driving habits. Driving safely helps them earn reward points that can be redeemed for movie tickets, gift cards and more.
Plymouth Rock auto insurance is currently only available in six New England states. Those in other states will need to research other auto insurance policies.
The company performed poorly in J.D. In Power’s latest US auto insurance survey. It has also received more complaints about the National Association of Insurance Commissioners (NAIC) than many of its competitors. Consideration is needed when choosing an insurance company, but that doesn’t mean all customers will have a bad experience.
Plymouth Rock offers smaller auto insurance discounts than many of its competitors. However, since it is quite affordable, this may not bother many drivers.
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Drivers who want easy-to-customize coverage with great customer service: State Farm offers auto insurance in all 50 states and is known for its excellent customer service. It makes some recommendations to help drivers adjust their behavior, but lacks some of Plymouth Rock’s more unusual protections. It also has no rewards for loyalty.
Drivers care about affordability above all else: Geico is known for providing affordable auto insurance to residents of all 50 states and offers many discounts. But it doesn’t give drivers many ways to adjust their habits.
Plymouth Rock offers fairly reasonable prices for all the driver profiles we reviewed. The table below shows the average annual fee costs for four different profiles.
Plymouth Rock offers smaller auto insurance discounts than many of its competitors. However, this does not prevent its price from being competitive.
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Plymouth Rock offers most of the vehicle insurance policies offered by its competitors. The only thing missing is ATV/UTV coverage, but that omission won’t bother many customers.
Plymouth Rock’s list of optional auto insurance options is much longer than that of most competitors. Some of these benefits are available only to Assurance Plus members, while others require drivers to purchase a benefits package. But there are also some a la carte options.
While it seems like its many benefits create a satisfied and loyal customer base, Plymouth Rock Customer Reviews tell a different story.
It earned a J.D. below average. Power’s Auto Insurance U.S. survey and complaint rate with the National Association of Insurance Commissioners (NAIC) are slightly above average. However, it still has an A+ rating from the Better Business Bureau.
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Drivers who live outside the Plymouth Rock service area may consider purchasing low-cost auto insurance from Geico. And those invested in customer service should take a closer look at State Farm.
Kailey Hagen has been writing about small business and finance for nearly 10 years and her work has appeared on USA Today, CNN Money, Fox Business and MSN Money. He specializes in personal and business banking accounts as well as software for small and medium-sized businesses. She virtually lives on a farm in northern Wisconsin with her husband and three dogs.
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Ascent is a Motley Fool service that rates and reviews key products for your everyday financial needs. Today, customer service is about choice and innovation, and the insurance industry is no exception…
Today, customer service is all about choice and innovation, and the insurance industry is no exception. Consumers want to communicate in the way that works best for them, and they expect personal service and products tailored to their needs. In an increasingly demanding environment, auto and home insurance company Plymouth Rock Assurance has responded to the challenge and adapted its products to survive – and thrive. Tom Lyons, Direct Response Channel Operations Manager for Plymouth Rock Assurance, has closely followed the changing industry during his 12 years with the company. He observed important changes in consumer habits and noted one important change: consumers wanted it to be easier and easier to do business through the distribution channel of their choice. This is how the Plymouth Rock Live Response Channel was born.
“In New Jersey, the property and casualty insurance market share has evolved from independent and exclusive agency control to more direct control,” Lyons explains. For example, in New Jersey in 2003, 71% were controlled by sole, independent agents. Today, similar agents account for about 47% of the market. For comparison, Direct’s market share in 2003 was 29% and today it is 53%. Plymouth Rock has had to adapt to this changing industry while continuing to invest in and support Prudential’s exclusive and independent dealer network.
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Traditionally, insurance companies distribute their products exclusively through an agency model. To improve
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