My Assurance Wireless Phone Is Broken – If your phone is broken, damaged or not working properly, Assurance Wireless gives you the option to replace your phone or upgrade to a new phone.
There is no cost to replace your Assurance Wireless phone, but you can easily upgrade your phone with minimal fees.
My Assurance Wireless Phone Is Broken
Assurance Wireless is a leading service provider affiliated with Lifeline and the Affordable Connectivity program that works to make phones and services available to low-income groups.
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If you’re thinking of replacing or upgrading your Assurance Wireless phone and want to know how, read this guide.
This guide discusses why you should replace your Assurance Wireless phone, how to replace it, and how to update your phone.
You may want to replace your Assurance Wireless phone because it has been lost, stolen, broken or damaged. Another reason is to buy a brand new phone and pay for it because you want to upgrade to a better phone.
You can replace your phone with Assurance Wireless for free if it is stolen and you report it to the police. The police report will prove that your phone was stolen and you will be able to get a free replacement.
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However, if your phone is lost, it is mainly due to customer carelessness and Assurance Wireless will not be held responsible in any way. So you can get a replacement phone for an extra fee.
If your phone is damaged, you can take advantage of the phone manufacturer’s warranty and get a replacement, provided the phone is undamaged and has no cracks or dents.
There are no conditions if you want to upgrade your phone and you can apply for the upgrade at any time.
You can also get a more advanced phone if you are willing to pay the cost of the phone, which will be based on the phone’s current market value.
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To get a new Assurance Wireless phone, call Assurance Wireless customer service and request a replacement phone. You have to provide a reason for changing your phone and they will suggest whether you are eligible for phone change or not.
Calling Customer Service will initiate the reimbursement process and you may be asked to complete an online form by logging into your Assurance account.
To update your phone, you can log into your Assurance Wireless account and go to Update or Update on the website. Then follow the instructions online. You can also contact Assurance Wireless customer service.
You can upgrade your Assurance Wireless phone at any time, whether it’s stolen, damaged or broken.
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Another way to upgrade your Assurance Wireless phone is to call customer service at 1-888-321-5880 and let them know you are upgrading your phone.
When you upgrade your phone, you must pay an amount equal to the current market value of your phone.
If you have recently purchased a new phone and want to use Assurance Wireless on your new phone, you can contact Assurance Wireless customer service with your phone’s specifications.
The representative will check your phone’s compatibility and let you know if you can use it with their service.
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Megha, our expert who specializes in creating comprehensive guides and articles on troubleshooting social media apps. With her extensive knowledge and experience in the field, she has mastered the art of simplifying complex “how-to” concepts and providing effective solutions to common errors. Assurance Wireless is a cellular service provider that offers free or low-cost telephone service to qualified customers. If your Assurance Wireless phone is lost, stolen or damaged, you may be eligible for a replacement phone.
If you are unsure whether you qualify for a free replacement phone, please contact Assurance Wireless customer service for assistance.
By following these tips, you can ensure that you don’t have to replace your Assurance Wireless phone anytime soon.
If you need to replace your Assurance Wireless phone, the process is relatively simple. Just contact Assurance Wireless customer service and explain the reason for the switch. You may be asked to pay a replacement fee, but Assurance Wireless may also offer you a free replacement phone if your phone is lost, stolen or damaged beyond repair.
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The cost of replacing your Assurance Wireless phone depends on the reason for the replacement. If your phone is lost or stolen, you may be charged a replacement fee. Replacement fees vary depending on phone model. If your phone is damaged beyond repair, Assurance Wireless can offer you a free replacement phone.
After paying the replacement fee (if applicable), Assurance Wireless will send you a replacement phone. You should receive your replacement phone within 7-10 business days.
Yes, Assurance Wireless can offer a refurbished replacement phone. Refurbished phones are phones that have been repaired and tested to ensure they meet Assurance Wireless quality standards.
If you don’t like your new Assurance Wireless phone, you can exchange it for another model. However, there may be times when a restocking fee will be charged. Assurance Wireless has a rating of 1.34 stars based on 747 reviews, indicating that most customers are overall dissatisfied with their purchases. Reviewers who complain about Assurance Wireless most often cite problems with customer service, new phone and tracking numbers. Assurance Wireless ranks 112th among wireless carrier websites.
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The phone I received was damaged. I got a replacement that was broken, then I had to pay for an upgraded phone, they sent it and it was a shock phone with a 2 megapixel camera from 1988, I wouldn’t get anything but 2g, it died every 1 1/2 hours, then customer service said I can get a replacement phone for a $20 shipping fee, then I find out my card has been charged a larger amount, there is no supervisor every time because I am at home, as a rep said, there is no home base to which you can’t call they are part of Virgin Mobile when it is no longer in America and I tell you they have no idea what phones they have in stock and yet they try to sell you the moto g- phones for $50 more and they have it’s the people on the corners that sell you ACP accounts, they sell you the upgraded $50 phones that they get from the company for free and the hat that they probably give you for free, and yet the people on the corner give you schok phones which are not good, outdated and made in India. Never use this company unless you want your card information stolen, stolen, scammed and old phones and horribly lying script reading customer service. Where is the FCC that should be watching out for Americans. They just let corporations do whatever they want while they get rich, eat high budget dinners and drive past waving homeless people.
I was charged over $100 for a phone that needed to be activated. After that I got all sorts of wrong information, I never got the money back. They know the number on their website doesn’t work. Disconnected due to ERROR 7 months later. Not even to renew time. I am looking for a way to file charges against them for stealing my money. My bank says I have to get my money back from them but no one answers
I was charged over $100 for a phone that needed to be activated. After that I got all sorts of wrong information, I never got the money back.
Disconnected due to error 7 months later. Not even to renew time. I am looking for a way to file charges against them for stealing my money. My bank says I have to get my money back from them but no one answers
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The phone would die despite being fully charged within a week of receiving the phone. They said they would not replace him. Then the phone completely died and I wouldn’t replace it unless I paid $20 for shipping! What reputable company does this for an obviously defective product? This was through the ACP program in my state, which allows poor people to connect with doctors, my neighbor and sister in my case, and they asked for $20. After reading the other reviews I’m glad I didn’t because I would have had another broken phone and $20 less.
If they sent you something other than a umx phone that would be 100% better. I have owned several budget smartphones for $20-30 and have never had anything worse than a UMX phone. 3 of them stopped working in the same week, they all do the same thing, they just turn themselves off and never turn on no matter what you do. I have tried everything to fix them so keep them wireless if you are reading this stop sending us UMX phones they are rubbish
There have been no problems since the beginning of October. After 10 years as a customer with little to no problems they sent me five phones in a row that didn’t work. I didn’t want to change the number
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