How To Answer Phone In English – We use different language (words, phrases and phrasal verbs) when we speak on the phone than the language we use face to face. There are English phrases you can say on the phone such as ‘hang up’ ‘hang up’ or ‘put on hold’, which you would not use in any other context.
Knowing how to speak English on the phone is important for several reasons. The most important reason is to sound professional and polite on the phone. The second most important reason is to get to know the other person when you talk on the phone.
How To Answer Phone In English
There will definitely be times when you need to speak English on the phone. Follow our tips, learn some useful phrases for phone conversations and practice speaking on the phone so that you can be confident when you’re talking to people on the phone in English.
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There are many sets of phrases that you can learn English on your phone. The context of the call will determine the type of language you use. For example, the phrases you use with friends will be very different from the phrases you use with your boss or in a professional setting. Fortunately, there are English phrases for every type of conversation.
These are the best English phone phrases that you should have if you want to make phone calls in English. It is recommended to practice these phrases over and over again. Practice makes perfect. Fortunately, phone conversation phrases are easy to practice and reuse in many contexts.
The first step when making or answering a phone call is to use an appropriate greeting in English.
Introducing yourself over the phone is not the same as introducing yourself. In person, we would say ‘Hi, I’m Jessica,’ however, we use a different opening phrase on the phone. We don’t need to introduce ourselves; we must identify ourselves. So ‘Tá mé’ is changed to ‘that…’ or ‘This…’
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If the caller doesn’t give their name right away, you can ask for their name by saying:
It is important to use polite words when asking questions like this on the phone. If someone asks ‘who is this?’ or ‘who’s calling?’, may be rude or impatient.
When we call, we need to tell the person on the other end why we are calling.
There are times when we have to ask someone on the phone to wait while we send to someone or ask for information.
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If you need to send a phone call to someone in English, you can say:
And when we have finished our work and want to return to the person on the phone, we can say:
In some cases, the person you want to call is not available. It could be in a meeting, out of the office or participating.
“Sorry. Not available right now. Soon. Do you want to put it on hold or call back?”
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“Tell Matha that he has one day free tomorrow for the meeting. Please ask him to call me to confirm the time.
The connection can be interrupted when we are talking to someone on the phone. If this happens, don’t be afraid to ask the other person to repeat it – do it politely.
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Starting a conversation on the phone can be difficult because you have to start a conversation without being able to see body language or read facial expressions.
As in all situations in English, when talking to your friends you don’t need to be formal. There is no need to introduce yourself because you will know who the person is by their voice or because their number is already saved in your phone. The conversation will quickly move from greetings to phone excuses without the polite language of a formal phone conversation.
Person 1: “I just want to know what you are doing tonight? We’re having dinner and thought you’d like to join us.
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Formal phone conversations can be intimidating – even for native English speakers. The best advice to listen to is to practice phrases for formal conversation in English on the phone. The more you practice these phrases, the easier it will be for you to call them.
Always maintain formal language. Use formal greetings such as ‘hello’ and ‘good morning / good evening / good evening,’ use modal verbs to form polite questions such as ‘may I speak to … please?’ ‘Can I talk to … ?’ help me?” and always say ‘please’ and ‘thank you.’ It is also important to end the call gracefully. If someone helps you then say ‘thank you for your help. Good afternoon.’
If you work in an office, phone conversations should be professional. Phone conversations in the office should be as formal as formal phone conversations. We can use the same phrases as when we have a formal phone conversation in English. The call usually starts with the receptionist answering the phone with ‘hello’ and the company name. We usually say things like ‘please,’ ‘do you mind waiting a few minutes?’ face others. We prefer to send messages to people at work than in any other situation. Additional phrases such as ‘can I take a message?’, ‘do you want me to call you?’ office chat phone.
The language we use during formal phone conversations in English is different from the language we use when speaking face to face. Telephone conversations in English are quite formal – especially when we speak to people professionally or when we call a company to ask for help.
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And remember, when you’re talking to someone on the phone, don’t be afraid to ask them to repeat themselves, but don’t say ‘what?’ Instead, say things like ‘I didn’t hear that. I’m sorry. Do you want to do it again?’ If you are overwhelmed, tell other people that you are not good at English and say, ‘I’m sorry, my English is not good. Would you like to slow down?’
Finally, master these phrases and practice calling them to improve your spoken English and increase your confidence when speaking English.
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